Norwood Light and Broadband Department

Report a power outage
Call: 781-948-1100
Report an emergency
Call: 9-1-1

Report An Outage


Norwood Light takes great pride in our reliability.  Because our electric services are monitored around the clock; we’re usually made aware of interruptions, before you are, and are already working to restore service.

Unfortunately, due to our emails not being monitored 24/7, if you would like to ensure that your issue has been received and is being responded to, please call us at 781.948.1100

Safety Emergency

In case of an emergency (life-threatening situation, downed line, or imminent danger) please call 911 immediately.


To report a broadband service issue, call 781-948-1150.

Outage Map Tutorials

Our customer service is available 24×7

Broadband Live Chat