Norwood Light and Broadband Department


NEW USERS:  Please have your Electric or Water statement handy to complete a one-time registration.  You will need the account number and meter number found on your statement.  (You cannot currently register a broadband account, although you can make payments once your electric or water account is registered.)

NOTE: Please use only the first 10 digits of your water account number.

EXISTING USERS: Log in to your account with a username and password to make a payment and you’ll have access to:
  • Payment and usage history
  • Copies of statements
  • Email/text alerts on your account(s)

Payments made by checking, savings or e-check are FREE!

A 3% convenience fee will be added to all credit/debit card


Broadband payments are not currently available through a one-time payment.

One-time payments do not require a login. All you need is your account number. It’s fast, easy and if you pay by checking, savings or e-check it’s FREE! 

On the “PAY NOW” page please enter: 

Electric: Full account number.

Water: Only first 10 digits of account number.


You are able to pay bills in various ways:

  • Phone 24/7 by calling 877-885-7968
  • Cash or check at Town Hall Treasurer’s Office – 566 Washington St
    • Monday through Friday 8:15 am – 3:30 pm
  • E-check or credit card at the Norwood Light Dept – 136 Access Rd.
    • Monday through Friday 7:45 am – 4:00 pm

Sign up to set up monthly automatic payments for your electric, broadband and/or water bills.

ACH: Complete the direct debit authorization form.

Credit/Debit: Complete the credit card authorization form.

Return your completed form to us (ACH must include a voided check):

Fax: 781-769-0660
In Person: 136 Access Road, Norwood, MA

Complete this form to authorize another person, such as a spouse or roommate, to obtain your account’s billing and usage information. Privacy laws require the account owner only to complete and return this form.

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