Norwood Light and Broadband Department

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Alerts
Report a power outage
Text: # Call: 781-948-1100
Report a broadband outage
Call: 781-948-1150
Report an emergency
Call: 9-1-1

OUR CUSTOMER SERVICE IS AVAILABLE 24X7

Main Number

For all inquiries regarding service & billing.

Electric: 781-948-1100

Broadband: 781-948-1150, Option 3

Fax: 781-769-0660

Report Outages

Electric: 781-948-1100

Broadband: 781-948-1150, Option 3

Billing Inquiries

Call 781-948-1200 or email the Business Office for questions about electric, broadband and water bills. (NLEB mails water bills for the Town of Norwood.)

New Broadband Service

Residential customers call 781-948-1150, (Option 3) daily, 8 a.m. to 8 p.m., to sign up for high-speed internet, HD cable TV & digital telephone.

Commercial customers call 781-948-1295

Lobby Hours

Monday – Wednesday
8 a.m. to 4 p.m.



136 Access Road
Norwood, MA 02062


Thursday
8 a.m. to 6 p.m.

Friday
8 a.m. to 1 p.m.